Internship in Customer service (Community Support) in Munchen
Send us your CV and prepare for the initial interview
Register and open a personal account; it’s free and it will only take a few seconds!
Apply Send your CV
Internship offer in Customer service, PR, and events in Munchen
Information about the company that’s offering the internship:
Our partner company is a very successful start-up, founded in 2007 and located in Munich. The business field is an internet platform which serves as an online community for international students, which move to foreign countries or gain professional experiences abroad. Currently, the community is the biggest platform worldwide regarding users abroad. For you, as a team member, there are some extras offered like team meetings in every quarter or different snacks during working hours.
Internship tasks:
As part of the Member Relations Team, you’ll be the interface between the people who use our platform, and the developers that create it. The Member Relations Team helps the rest of the company to understand our members’ perspective, and are advocates for member experience.
The team is the gateway to our network, reviewing all incoming applications against our membership criteria. You will also respond to questions about how to get the best from our platform — it could be as
simple as a forgotten password, or something tricky like a bug on the site.
TASKS:
- Review membership applications
- Support members experiencing technical difficulties
- Answer questions about how to use the website
- Collect member feedback to share internally
- Act as administrators for our online forums
- Draft measures to improve customer loyalty and engagement to drive growth
Requirements for the applicant:
Studies
Business, Commerce Languages
Required languages
Desired experience
IT skills
Other requirements
Important information
Location
Benefits
400€ gross
Working hours
Monday to Friday
40 hours per week
Offer not available
We invite you to browse through other offers:
-
Supermarket assistant in a luxury camping en Costa Brava
Available from May 2024 to August 2024
For 3 a 6 months
Reference: RRPH2277-9040
-
Quality management and PR in 5-star-resort en Lanzarote
Available from February 2024 to May 2024
For 4 a 6 months
Reference: RECH663-9314
-
Customer Service Manager – German Native en Barcelona
Available from November 2023 to January 2024
For 2 a 6 months
Reference: RRPE3080-9283
Send us your CV and prepare for the initial interview
Register and open a personal account; it’s free and it will only take a few seconds!
Apply Send your CV