Internship in Customer relations (E-Commerce) in Darmstadt

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Internship offer in Trade and negotiation in Darmstadt


Information about the company that’s offering the internship:

This company is an international operating e-commerce company founded in 2012 in Germany. The group consists of online retail brands in France , the United Kingdom, the Netherlands, and Italy. Through these brands, they sell +220,000 branded sanitary and hygiene products directly to the consumer at competitive prices.

They are an international company that maintains a flat hierarchy within and between the different departments. Innovation is not only a word : they expect their future colleagues to give them some fresh ideas.

Are you interested in e-commerce? Do you have a passion for working in a fast-paced online retail environment and have plenty of ideas on how to improve processes to make life easier for our consumers? Are you proactive and hands-on? If you are, then we have the perfect opportunity for
you!

Since they are growing rapidly, they are always looking to expand their team with skilled and like-minded people. As a successful intern, there will be opportunities with them after your graduation to grow alongside the company. 


Internship tasks:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers. These activities are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way.

Some things you can expect:
• Promoting and closing sales in direct interaction with the customers
• Delivering professional, high-quality service and assistance before and after sales by responding
to inquiries from customers by emails, calls and effectively handling them with the most
appropriate solutions
• Interacting with the different departments to ensure quick resolution of the queries
• Developing and elaborate internal processes and structures
• Starting date: July 2022

What they offer:
• Salary: 700€ / month + bonus (you can also apply for the Erasmus scholarship)
• Regular German lessons
• Free snacks and coffee
• Sports: Free access to a local gym
• Vacations: 1 day / month
• Events: Frequent social events within the company (laser tag, bowling, BBQs, etc.)


Requirements for the applicant:

Studies

Studying business, communication or another relevant degree

Required languages

English – C1

Desired experience

Not specified

IT skills

Not required

Other requirements

Passion for working within an international e-commerce company • Multitasking should be one of your assets • Eager to meet challenges and quick to assimilate new concepts • Passion for working in direct interaction with the customers • You are fluent in English.

Important information

Location

DarmstadtDarmstadtGermany64293

Benefits

Salary: 700€ / month + bonus (you can also apply for the Erasmus scholarship)

Working hours

Monday to friday

Vacations: 1 day / month

Apply Send your CV

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