Internship in Public Relations (PR) in a 5-star hotel – Canary Islands in Lanzarote

If you´re lucky enough to do your internship in this company, you´ll undoubtedly remember it till the end of your life: it´s a great 5-star hotel, located (obviously) in one of the most beautiful spots in Europe: the Canary Islands.

This hotel, like many others around, has hundreds of rooms and suites with sea views, swimming pools and a spa, 24-hour reception, internet, parking, etc. A dazzling structure where for years hundreds of students have done their internships at the reception, in public relations, entertainment, booking managament, or in the kitchen or restaurant.

It´s noteworthy that its team of experts has great experiences with interns from countries such as Germany, France and Italy, among many others: they know how to offer a real internship experience.

The interns´ working hours are 5 days a week, 8 hours a day. The daily shifts can be split or continuous depending on the position and  the season. All internships are paid, and provide free accommodation and meals.

The paid public relations internship in this 5-star hotel aims at making the guest experience pleasant and also to encourage their participation in events, excursions and other tourist atrractions offered by the hotel. It is a very important department because it interacts directly with the guest and allows so to identify what they like and not like.

Some of the most important tasks of the public relations internship are:

• Attend the clients in different languages by solving doubts or advising them about the services of the hotel.
• Organise and send e-mailing campaigns to partners and guests with corporate information, check-ins, check-outs, events and more.
• Welcome clients in the restaurant or at events that take place at the hotel premises.
• Follow-up on and handle complaints to avoid more dissatisfaction, and find diplomatic solutions.
• Inform and solve doubts of clients and partners at national and international level via telephone and e-mail.
• Provide general tourist information and information about tourist excursions.
• Take care of the welcome and farewell of the customers.