Internship in Quality management and PR in 5-star-resort in Lanzarote

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Internship offer in Customer service, PR, and events in Lanzarote


Information about the company that’s offering the internship:

In the south of the beautiful island Lanzarote this Hotel can be found, a magnificent complex awarded with five stars that forms part of a large, international group. They are looking for a student that is interested in gaining the competencies needed to be a professional in the tourism and hotel sector.

Do you want to assure your professional career as receptionist, waiter, in human resources, event managing or public relations? This experience will help you build the formation of your career in this sector.

The hotel is offering monthly remuneration and also provides accommodation in form of a shared room as well as free meals each day of your stay. You will also be provided the uniform and access to the washing machine. Working hours are flexible, like in every hotel in the world. You will work 8 hours per day at the maximum, for 5 days per week followed by 2 days off. What are you waiting for? Send us your CV and come to the Canary Islands!


Internship tasks:

  • Analyze and interpret data from quality tools to determine the level of quality of services offered and identify deviations and negative situations to take action and remedy;
  • Report the results of these analyzes to the hotel management, proposing or helping to define improvement plans;
  • Coordinate the different areas of work and encourage creativity and efficiency of the team;
  • Manage the system of complaints and suggestions of the establishment;
  • Manage the customer satisfaction system (analyze and interpret the comments and the suggestion box together with the hotel management);
    Respond to complaints and suggestions from customers.

Requirements for the applicant:

Studies

Tourism, Hospitality, International Commerce, Languages

Required languages

Spanish – C1
English – C1

Desired experience

not required

IT skills

MS Office, Internet

Other requirements

The person should enjoy customer service and be passionate about tourism

Important information

Location

LanzaroteLanzaroteSpain35570

Benefits

200€/month

Lodging and Meals

Working hours

Monday to Sunday (2 days off per week)

8 hours a day





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Send us your CV and prepare for the initial interview

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