Internship in Boooking assistant and international communication in Barcelona

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Internship offer in Customer service, PR, and events in Barcelona


Information about the company that’s offering the internship:

This Company operates in the real estate sector and is located in Barcelona with easy connections to the city center. You will have the opportunity to manage the bookings and reservations of tourists, do administrative work and customer service. The company is looking for enthusiastic and dynamic students who are good in problem solving when it is necessary to know how to navigate through difficult decisions.

They are offering alternatives to rent luxury apartments to visitors who come to Barcelona like Business man, companies, medical patients, negotiation travelers and other clients from all over the world. Their strategy is to make the guests feel as comfortable as at home.


Internship tasks:

The student will support the booking department with the maintenance of the direct contact with customers and the solving of problems that may occur:

  • Customer service via telephone, email and in person
  • Check-in and check-out (normally from the office but sometimes directly in the apartment)
  • Negotiations with clients
  • Updating of prices in the web
  • Publication of offers online
  • Management of the apartments
  • Support to the directors
  • Visits to the apartments with the clients
  • Information and assistance for clients

Attention: In case of absence the student must always present a medical certificate, otherwise the company will deduct the salary of that day. After the second day of absence, even with medical evidence, the company will deduct it.

NOTE: ONLY OBLIGATORY INTERNSHIPS


Requirements for the applicant:

Studies

Tourism, Hospitality, International Commerce, Languages

Required languages

English – B2
Spanish – B1

Desired experience

not required, however experience in customer service valued

IT skills

MS Office, Internet

Other requirements

Proactive person, dynamic and with the capacity to solve conflicts

Important information

Location

BarcelonaBarcelonaSpain08021

Benefits

450€/month

Working hours

Monday to Saturday – flexible schedule

40h per week





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Send us your CV and prepare for the initial interview

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