Internship in Assistant in Reservations and Commercial in a luxury hotel in Mallorca

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Internship offer in Tourism, reception and animation in Mallorca


Information about the company that’s offering the internship:

This 5 star luxury hotel, is located in the center of the city of Mallorca: one of the prime tourist destination of the Balearic Islands. It belongs to a large Spanish hotel chain with which we have been collaborating since 2012. Here you will be given the opportunity to gain experience you are looking for in areas such as reception, kitchen and catering department.

They offer a supervised internship by a tutor and include financial benefits at the end of each month. They are looking for students with training in catering, tourism, languages or administration.

The necessary skills for this internship are customer service, empathy, commitment and responsibility. These are essential tools to work in the customer service area of a luxury 5 star hotel such as this one.  

You will be in the heart of the city of Mallorca which will allow you to enjoy its surroundings and cultural activities in the city center.


Internship tasks:

In this position , your would develope the daily differnt tasks of the Reservation:

  • Answer and attend to client requests under the supervision of the person in charge
  • Inform and establish a close relationship with all guests 
  • Guide and inform guests about tourism in Mallorca
  • Add upcoming reservations into the system
  • Print documents and classify them
  • Manage special enquires

Requirements for the applicant:

Studies

Tourism, Languages, Hotel, Administration or similar

Required languages

Spanish – B2
English – B2

Desired experience

Not required

IT skills

MS Office, Internet, Excel

Other requirements

Customer service orientated, good communication skills

Important information

Location

MallorcaMallorcaSpain0

Benefits

400€ / month

Foods

Working hours

Monday to Sunday – 5 days a week with 2 days off

Part Time – 4 hours a day





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