Internship in Assistant in Reservations and Commercial in a luxury hotel in Mallorca

This 5 star luxury hotel, is located in the center of the city of Mallorca: one of the prime tourist destination of the Balearic Islands. It belongs to a large Spanish hotel chain with which we have been collaborating since 2012. Here you will be given the opportunity to gain experience you are looking for in areas such as reception, kitchen and catering department.

They offer a supervised internship by a tutor and include financial benefits at the end of each month. They are looking for students with training in catering, tourism, languages or administration.

The necessary skills for this internship are customer service, empathy, commitment and responsibility. These are essential tools to work in the customer service area of a luxury 5 star hotel such as this one.  

You will be in the heart of the city of Mallorca which will allow you to enjoy its surroundings and cultural activities in the city center.

In this position , your would develope the daily differnt tasks of the Reservation:

• Answer and attend to client requests under the supervision of the person in charge
• Inform and establish a close relationship with all guests 
• Guide and inform guests about tourism in Mallorca
• Add upcoming reservations into the system
• Print documents and classify them
• Manage special enquires