Internship in Front Office + Director`s assistent in Menorca

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Internship offer in Tourism, reception and animation in Menorca


Information about the company that’s offering the internship:

The Balearic Islands are a treasure in the Mediterranean. Menorca is known for its beautiful beaches and is the ideal destination for young people and families. This Spanish group of apartments and aparthotels has facilities in 3 strategic points of the island, close to the main beaches.

This Mediterranean getaway is ideal for quality professional experience stage.

Since 2013 more than 50 students from all over Europe have realised their internships at different hotels of this chain, mainly in the departments like reception, F&B, Kktchen and as Assistant Director.

They offer student accommodation in shared rooms (3-4 persons per room), meals in the staff cantine and a monthly financial aid.

They provide them with a friendly, professional training and an unforgettable summer stay!


Internship tasks:

The student will do his/her internship within the front office department (reception) and will also support the director and subdirector of the hotel with various tasks.

RECEPTION TASKS:

  • Welcome all guests and visitors of the hotel
  • Assist in the requirements of the guests before, during and after their stay at the hotel
  • Answer phone calls and faxes
  • Offer information about the hotel and offers for tourists
  • Help with check-in and check-out
  • Know about the hotel prices and offers

DIRECTION`S ASSISTANT TASKS:

  • Supervision of staff and revision of schedules
  • Attention to clients (PR)
  • Help to create procedures to improve services
  • Evaluate weekly surveys
  • Quality control of the external companies (cleaning and kitchen)
  • Help the directors implement new ideas

The student will receive accommodation in shared apartments within the hotel as well as 3 daily meals.

The internship lasts from May 15th until September 30th.


Requirements for the applicant:

Studies

Tourism, Hotel sector, Languages, Business

Required languages

Spanish – B2
English – B2
German – Appreciated

Desired experience

Not required but previous experiences in customer service or Hotels is valued

IT skills

Office: Excel, Word, Internet.

Other requirements

Good communication and customer service skills

Important information

Location

MenorcaMenorcaSpain

Benefits

300 euro

Lodging and Meals

Working hours

Montag bis Freitag

40h in der Woche





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