Internship in Guest Experience in 4* and 3* resorts in Gran Canarias

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Internship offer in Tourism, reception and animation in Gran Canarias


Information about the company that’s offering the internship:

Are you looking for an internship in the hotel sector? Do you want to get to know tourism and the canarian islands and live where there is summer all year long? This is your opportunity to experience Gran Cararia, one of the canarian islands.

Our collaborator is a small hotel chain of 3- or 4-star-hotels with mostly german speaking clients. They are working with interns for a long time already and each year, students leave the internship with professional as well as personal experiences and various memorable moments for the rest of their lifes.

They also offer free accommodation and 3 meals daily, also on free days. A free airport shuttle is also offered when you arrive on the island and also once you leave again. Working hours are 40 hours per week with rotative shifts, 8 hours each day and 2 free days per week. If you want to experience working in a big hotel that offers high quality services and is located near to the Atlantic beach in a magnificent enclave such as the island of Gran Canaria and more precisely one of its best known places: Maspalomas, send us your CV!


Internship tasks:

  • Customer contact in various languages (Spanish, English, German, French, …)
  • Welcoming guests in the restaurant
  • Lost and found management
  • Evaluation of the satisfaction surveys
  • Support of the direction with the correspondance and other tasks
  • Welcome and help special guests (VIPs, habitual customers, members, etc.)
  • Assistence of clients (fixed working hours and spot in order to give out informaion about the area and hotel services to guests)
  • Support of all tasks of the F&B department
  • Control of the buffet and quality in the F&B department
  • Control of the reservations made in the restaurant during the meals
  • Processing of preferences of rooms and other requests of the guests
  • Support of the management with responses to comments on the internet
  • Preparation and sending of hotel guides to tour operators and customers
  • Organization and preparation for arrivals of tour operators
  • Other tasks related to the position and tutor needs

Requirements for the applicant:

Studies

Tourismus, Internationaler Handel, Marketing, Kommunikation, Sprachen oder ähnliche

Required languages

English – B2
Spanish – B2
German – B1

Desired experience

nicht erforderlich

IT skills

MS Office, Internet

Other requirements

Leidenschaft für Kundenservice und Tourismus

Important information

Location

Gran CanariasGran CanariasSpain35100

Benefits

0

Lodging and Meals

Working hours

5 days a week

8 hours a day





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Send us your CV and prepare for the initial interview

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