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Internship offer in Tourism, reception and animation in Valencia
Information about the company that’s offering the internship:
5-star hotel located in the centre of Valencia. We’ve been collaborating with them since 2012. It belong to a Spanish hotel chain with presence in Alicante, Seville, Madrid, and Mallorca. It is in a building with great architectural value, a beautiful patio, restaurant and spa.
You’ll have the opportunity to do your internship in a small luxury hotel in the heart of the city, and improve your languages. Valencia is a well-known city visited by tourists from all over the world.
They offer you a training experiences supervised by a tutor in areas such as reception, spa, and restaurant. You will also receive a monthly compensation and usually free accommodation as well as a free meal during your shift.
Internship tasks:
The hotel’s philosophy is quality and excellent customer service. For this reason, we are looking for a dynamic person who is interested in customer service and excellent PR skills to undertake the following skills:
- Answering calls in various languages in the Customer Service department (internal and external calls)
- Managing Reception area and incoming emails
- Process of welcoming guests, explanations about details of their reservations and the services available to them
- Check outs and after sales service
- Knowledge about the services and products the hotel offers before, during and after their stay
40 hours a week. 8 hour a day, 5 days a week. 2 consecutive days off a week, and one weekend off a month.
Requirements for the applicant:
Important information
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