Internship in Reception assistant in a 5-star hotel in Valencia

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Internship offer in Tourism, reception and animation in Valencia


Information about the company that’s offering the internship:

5-star hotel located in the centre of Valencia. We’ve been collaborating with them since 2012. It belong to a Spanish hotel chain with presence in Alicante, Seville, Madrid, and Mallorca. It is in a building with great architectural value, a beautiful patio, restaurant and spa.

You’ll have the opportunity to do your internship in a small luxury hotel in the heart of the city, and improve your languages. Valencia is a well-known city visited by tourists from all over the world.

They offer you a training experiences supervised by a tutor in areas such as reception, spa, and restaurant. You will also receive a monthly compensation and usually free accommodation as well as a free meal during your shift.


Internship tasks:

The hotel’s philosophy is quality and excellent customer service. For this reason, we are looking for a dynamic person who is interested in customer service and excellent PR skills to undertake the following skills: 

  • Answering calls in various languages in the Customer Service department (internal and external calls)
  • Managing Reception area and incoming emails
  • Process of welcoming guests, explanations about details of their reservations and the services available to them 
  • Check outs and after sales service 
  • Knowledge about the services and products the hotel offers before, during and after their stay 

40 hours a week. 8 hour a day, 5 days a week. 2 consecutive days off a week, and one weekend off a month.


Requirements for the applicant:

Studies

Tourism, Hospitality, languages or similar

Required languages

Spanish – B2
English – B2

Desired experience

Not required

IT skills

Office (Power Point – Excel – Word)

Other requirements

Organised person with team work skills.

Important information

Location

ValenciaValenciaSpain46004

Benefits

€ 150 net / months or free accommodation (places limited!)

Foods

Working hours

Monday to Sunday – 5 working days per week

40 hours a week (8 hours a day)





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