Internship in Reception and bar/restaurant assistant in a hotel in Bilbao

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Internship offer in Tourism, reception and animation in Bilbao


Information about the company that’s offering the internship:

Bilbao is internationally famous for its exquisite cuisine and a unique location in the Iberian Peninsula. This 2-star hotel in the very centre of Bilbao offers quality training, and at the same time an internship experience in a city with beautiful views and delicious food. The hotel´s team is versatile, and they are all responsable for various tasks.

Students are also trained as such, to improve learning and show how different departments of the hotel are managed, especially reception and F&B.

Shifts are rotating, usually 7am-3pm and 3pm-11pm.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and access to the staff cantine at breakfast. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.


Internship tasks:

The hotel´s team is versatile and they have customer service tasks in different areas of the hotel. The internship is at the Reception department, and giving support to the bar and restaurant, and the breakfast service.

The intern will be trained in various customer service tasks:

  • Welcoming and informing guests
  • check-in and check-out
  • billing
  • booking and internal system management
  • giving information about the hotel´s services, external services, and tourist information
  • general support to the department´s tasks
  • during the breakfast buffet – customer service, setting the tables, cleaning the tables, responding to guests´ requests
  • at the bar and restaurant: drink service, setiing and cleaning the tables, general service

Requirements for the applicant:

Studies

Tourism, Hospitality, languages etc.

Required languages

Spanish – B2
English – B1

Desired experience

not requiered

IT skills

Ms Office, Internet

Other requirements

Cutosmer service and communication skills

Important information

Location

BilbaoBilbaoSpain48010

Benefits

€ 215 / month + breakfasts

Accommodation

Working hours

Monday to Sunday (rotating) – 5 days a week (2 days off)

7 a.m. to 3 p.m. / 3 p.m. to 11 p.m. (rotating shifts, 35/40 hours a week)



Send us your CV and prepare for the initial interview

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