Internship in Assistant Receptionist in a 4 & 5 star hotel group in Ibiza

This internship will take place in an amazing hotel group that includes hotels of 4 and 5 stars. This organisation has hotels in different locations throughout Spain and even in Mexico. They offer amazing resorts, with luxury rooms, restuarants and magnificient pools. One of their hotels is an eco hotel, which has earnt the group great recognition within the industry. 

This group has 8 hotels located in Benidorm, Ibiza, Santa Cruz de Tenerife and Lanzarote in Spain. In Mexico they have resorts in Cancún, los Cabos and Playa del Carmen. 

In their team they have had various interns and students in all of the departments: reception, PR, tourism, kitchen, as well as events and animation. 

The interns who have the pleasure of doing their internship in this hotel will have use of accommodation (10 minutes from the hotel), which is shared with other students, as well as meals and a monthly salary. They will be accompanied by the Head of the Department throughout the internship in order to make sure that the student has a full formation in all of the relevant tasks. 

The intern in the Hotel will work under the supervision of the Head Receptionist. The interns main tasks will be: 

• Welcome new guests on arrival. 
• Offer information about services , opening times, rooms and Hotel services. 
• Register the check ins, and assign rooms according to the reservations in the system. 
• Register the check outs and departures of the guests, making sure that they have paid any outstanding payments. 
• Offer general information about interesting tourist spots in the region and the services that the hotel offers in terms of excursions. 
• Keep the work area clean and organised in order to give the best possible impression. 
• Respect the internal rules of the hotel and work for the alloted times.