Internship in International reception assistant in a 4-star hotel in Madrid

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Internship offer in Tourism, reception and animation in Madrid


Information about the company that’s offering the internship:

Madrid is a charming city: dare you explore it? Located on the outskirts of the Spanish capital, this 4-star hotel offers internships to 4-5 students all year round, giving them the best training and extensive professional experience that will allow them to have an added value in the labour market.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.


Internship tasks:

We look for motivated student with a clear customer service profile, who want to be part of the international team of receptionists.

The tasks are:

  • direct contact with clients: troubleshooting, offering hotel´s services, giving tourist information about the city
  • various administrative tasks related to the position such as billing, checking the cash register, organising the files and archives etc.
  • attending clients in a polite manner

Requirements for the applicant:

Studies

Tourism, Hospitality, Languages, Business

Required languages

Spanish – B2
English – B2

Desired experience

Not required but valued customer service experience.

IT skills

MS Office, Internet

Other requirements

Communication and customer service skills. Valued French and Italian.

Important information

Location

MadridMadridSpain28042

Benefits

€ 215 gross / month

Lodging and Meals

Working hours

Monday to Sunday (rotating shifts 5 days a week; 2 days off a week)

7 a.m. – 3 p.m. / 3 p.m. – 11 p.m. (rotating) – 40 hours a week





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Send us your CV and prepare for the initial interview

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