Internship in Reception assistant 4-star-Hotel in Bilbao

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Internship offer in Tourism, reception and animation in Bilbao


Information about the company that’s offering the internship:

The city of Bilbao is world renowned for its exquisite cuisine and its unique location in the Iberian Peninsula. This 4-star hotel, situated on the outskirts of Bilbao (15 min), offers quality training while allowing you to do your internship in a city with beautiful scenery and rich cuisine.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.


Internship tasks:

At the reception of this 4-star-Hotel you will learn everything that hast o do with front office tasks under the supervision oft he head oft he department. Tasks include:

  • Check-in and check-out
  • Customer service
  • Handling of questions and complains
  • Check the products oft he minibars in each room on the computer
  • Print and hand out the invoices fort he guests
  • Billing
  • Classify restaurant tickets to rooms
  • Guide customers through the hotel area and provide tourist information

Requirements for the applicant:

Studies

Tourism, Hospitality, Languages, Business

Required languages

Spanish – B2
English – B2

Desired experience

not required

IT skills

Office: Excel, Word, Internet.

Other requirements

Good communication and customer service skills. Knowledge of French or Italian are a plus.

Important information

Location

BilbaoBilbaoSpain

Benefits

200 euro

Lodging and Meals

Working hours

Monday to Sunday (2 days off per week)

7am-3pm or 3pm-23pm





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