Internship in Reception assistant in 4-star-hotel in Barcelona

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Internship offer in Tourism, reception and animation in Barcelona


Information about the company that’s offering the internship:

This Hotel 4 * is located just minutes away from the wonderful city of Barcelona, recognised internationally for being one of the main tourist cities of Europe. Connected to the city center by a variety of trains, metro, and buses, the hotel offers guests a friendly and close treatment, and these brand values are taught to their interns.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.


Internship tasks:

The student will work at the reception, performing customer service and various administrative tasks. The tutor will train the student in the following tasks:

  • Reception of the clients upon arrival: welcome them and explain the services of the Hotel.
  • Manage the internal reservations system, organizing check-in and check-out and assigning rooms.
  • Give out information to the clients about the tourist spots of the city and how to reach them.
  • Billing and cash control at the end of each shift.
  • Resolve incidents and unexpected changes that occur.

Requirements for the applicant:

Studies

Tourism, Hospitality, Languages

Required languages

Spanish – B2
English – B2

Desired experience

not required, however experience in customer service valued

IT skills

MS Office, Internet

Other requirements

The person should have good communication and customer service skills. French or Italian are appreciated

Important information

Location

BarcelonaBarcelonaSpain08940

Benefits

235-265€/month (with accommodation) / 355-390€/month (without accommodation)

Lodging and Meals

Working hours

Monday to Sunday (2 days off per week)

40h per week





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Send us your CV and prepare for the initial interview

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