Internship in Reception assistant in 4-star-hotel in Barcelona

This Hotel 4 * is located just minutes away from the wonderful city of Barcelona, recognised internationally for being one of the main tourist cities of Europe. Connected to the city center by a variety of trains, metro, and buses, the hotel offers guests a friendly and close treatment, and these brand values are taught to their interns.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.

The student will work at the reception, performing customer service and various administrative tasks. The tutor will train the student in the following tasks:

• Reception of the clients upon arrival: welcome them and explain the services of the Hotel.
• Manage the internal reservations system, organizing check-in and check-out and assigning rooms.
• Give out information to the clients about the tourist spots of the city and how to reach them.
• Billing and cash control at the end of each shift.
• Resolve incidents and unexpected changes that occur.