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Internship offer in Tourism, reception and animation in Cádiz
Information about the company that’s offering the internship:
Also, with six bars and restaurants offering the best cuisine in the region, none are likely to fail at the resort.
The hotel offer an incredible experience for all interns who wants to be part of the team, the vacancies are limited in all departments; some of the benefits you will receive are accommodation inside of the hotel and shift meals; if you would like to join them you must be a Tourism student, the previous experience in the sector will be pretty much appreciated.
Necessary for the hotel that your internship will last for a minimum of 5 to 6 months, a high level in English and Spanish, and a third language will be appreciated.
Internship tasks:
– Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction
– Maintain strict security procedures to ensure guest confidentiality and safety
– Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay
– Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis
– Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
– Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required
– Document accurately all internal and guest messages. Distribute according to specified Hotel procedure
– Attend to other duties as requested by Management and Supervisors
– Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on
– Ensure all equipment is kept in good working order and used only for the purpose for which it was intended
Requirements for the applicant:
Important information
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