Internship in Assistant Reception 5 Star Hotel in Madrid

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Internship offer in Tourism, reception and animation in Madrid


Information about the company that’s offering the internship:

Luxurious 5 star Hotel located in Madrid surrounded by monumental buildings and noble residences. The hotel offers training in Reception, Spa, Kitchen and Restoration. They have a Michelin-starred restaurant, Spa service, fitness room, event rooms and restaurant.

We have been in contact with them since 2015 and all the students sent  to carry out their internships here are very satisfied with the training and treatment of the hotel. If you are interested in practicing your knowledge of tourism and hotel services and change to this sector, we highly recommend this hotel since they have all the services for the comfort and delight of the client from the waiter service, excellent gastronomy luxury and a relaxing Spa.

You will be able to train with a guardian’s supervision. The hotel will support you with an excellent help every month and also you; can take a daily meal.


Internship tasks:

– Customer service.

– Comunicación e información turística.

– Check in and Check out.

– Management of occupation of rooms and organisation of registers.

– Make sure you are informed of the news of the outgoing shift

– Make sure that the tasks of the shift are performed,

– Notify the leadership, PR or Commercial according to customers’ arrivals.

– Use the records implanted in the department.

– Check that you have the necessary material for the work and if it is not the case, notify the Boss or the Reception assistant. 

– Control the changes of room, being informed at all times of which of them have been made and which of them have not.

– Annotate incidents, news or customer comments on the supports prepared for this purpose.

– Know or make sure you have information about all the services, rates and schedules of the hotel. Support others & reas when needed.

40 hours per week.
Monday to Sunday: 5 days weekly and 2 days free weekly.

Rotating hours.

Student will have meals only during the shift:Lunch or dinner.

****Students who have their home in Madrid the salary will be 300€ net.


Requirements for the applicant:

Studies

Tourism, Hotel, Languages, Commerce, Administration or similar

Required languages

Spanish – B2
English – B2

Desired experience

it’s not necessary

IT skills

Office Internet

Other requirements

Customer service oriented person. Good picture.

Important information

Location

MadridMadridSpain28004

Benefits

600 euros net

Foods

Working hours

Monday to Sunday (rotating) – 5 days a week and 2 free

40 hours a week





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