Internship in International Trade, B2B and B2C E-commerce Development (Francais) in Barcelona

The company is based in Barcelona and was founded in the ’80s in France. Enterprise is considered one of the main suppliers of home products in the European market. Their digital platform is one of the most powerful eCommerce within the industry.

Offices in Barcelona are located in the city center and the work team might be perceived as young, digital, sales-oriented and dynamic: with Spanish, Italians, French, Germans professionals (and other nationalities) consists of international environment and cultural diversity offering 360 ° learning experience.  

The management of the company is under the leadership of professionals with relevant knowledge in the international trade world, digital marketing, and product marketing: Consequently, the intern’s experience is going to be very enriching.

The objective of this international business internship is to make expansion in foreign markets feasible through e-commerce and to negotiate business and development plans in  B2B and B2C sectors.

• Planning B2C oriented commercial campaigns on the web site for the final consumer.
• Planning B2B oriented commercial campaigns for potential partners.
• Developing commercial campaigns like Phone calls, emails, negotiations, content creating, etc.
• Analyzing the digital analytics of campaigns on the website.
• Analyzing negotiations status with business partners.
• Verifying if content and product descriptions on the website are coherent and sales tempting.
• Contribute with regular feedbacks for improving processes, campaigns, and initiatives.
• Having contact with customers by phone and email B2C.
• Provide information on the measures and characteristics of the company’s products.
• Resolve delivery and returns incidents. 
• Manage Customer Complaints and Complaints,
• Working in a team, sharing tasks and supporting other departments
• Feedback continued on possible improvements in processes.