Internship in Customer service in international Ecommerce (French native) in Barcelona

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Internship offer in Trade and negotiation in Barcelona


Information about the company that’s offering the internship:

The company is based in Barcelona and was founded in the ’80s in France. Enterprise is considered one of the main suppliers of home products in the European market. Their digital platform is one of the most powerful eCommerce within the industry.

Offices in Barcelona are located in the city center and the work team might be perceived as young, digital, sales-oriented and dynamic: with Spanish, Italians, French, Germans professionals (and other nationalities) consists of international environment and cultural diversity offering 360 ° learning experience.  

The management of the company is under the leadership of professionals with relevant knowledge in the international trade world, digital marketing, and product marketing: Consequently, the intern’s experience is going to be very enriching.


Internship tasks:

El objetivo de esta práctica de comercio internacional es, colaborar con un servicio de calidad a los clinetes B2C, permitiendo a esta  eCommerce abrir más puertas en el mercado internacional, las tareas y misiones serán: 

  • Tener contacto con los clientes por telefono y correo electronico B2C.
  • Brindar informacion sobre las medidas y caracteristicas de los productos de la empresa.
  • Solucionar incidencias de entrega y devoluciones. 
  • Gestionar las Quejas y reclamos de los clientes.
  • Trabajar en quipo, compartir tareas y apoyar los demas departamentos.
  • Feedback continuo sobre las posibles mejoras en los procesos.

Requirements for the applicant:

Studies

Business management, communication or silimar.

Required languages

French – Native
English – Appreciated

Desired experience

Sería un plus

IT skills

MS Office, Internet

Other requirements

Una persona sociable y activa con ganas de aprender y desarrollar sus conocimientos.

Important information

Location

BarcelonaBarcelonaSpain08005

Benefits

500€

Working hours

Lunes – Viernes

De 9 a 18 horas con una pausa al medio día





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Send us your CV and prepare for the initial interview

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