Práctica de internacional recepcionista in hotel Spa & Health en Cádiz

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Oferta de práctica de Turismo, recepción y animación en Cádiz


Información sobre la empresa que ofrece la práctica:

A huge chain of hotels is located in Andalucia. with indoor and outdoor pools, a modern spa and fitness facilities plus gardens, beaches, Polo, and golfing opportunities galore, the possibilities for fun and pampering are limitless.

Also, with six bars and restaurants offering the best cuisine in the region, none are likely to fail at the resort.
 
​The hotel offer an incredible experience for all interns who wants to be part of the team, the vacancies are limited in all departments; some of the benefits you will receive are accommodation inside of the hotel and shift meals; if you would like to join them you must be a Tourism student, the previous experience in the sector will be pretty much appreciated. 
 
Necessary for the hotel that your internship will last for a minimum of 5 to 6 months, a high level in English and Spanish, and a third language will be appreciated.  

Tareas previstas de práctica:

  • Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction
  • Maintain strict security procedures to ensure guest confidentiality and safety
  • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis
  • Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
  • Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required
  • Document accurately all internal and guest messages.  Distribute according to specified Hotel procedure
  • Attend to other duties as requested by Management and Supervisors
  • Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on
  • Ensure all equipment is kept in good working order and used only for the purpose for which it was intended

Requisitos para aplicar a esta oferta:

Formación académica

Turism or similar

Idiomas necesarios

Inglés – B2
Español – B1

Experiencia deseada

Would be a plus

Conocimientos informáticos

Would be a plus

Otras exigencias

Fluent in English.,communicative person willing to learn from different departments.


Información destacada

Ubicación

CádizCádizEspaña11310

Prestaciones

Accommodation and meals

Alojamiento y Comidas

Horarios

Monday – Sunday 2 days off

40h a week/ 8 hours a day.

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