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Offre de stage en Tourisme, réception et animation en Paris
Information sur l’entreprise d’accueil:
Ideally located in the lively Grands Boulevards area, this 4-star hotel has been recently renovated to offer high quality rooms to its guests.
has recently been renovated to offer high quality rooms to its guests. This very convivial hotel welcomes all types of guests whether it is a family trip or a business trip, their authentic hospitality allows a real experience
It is a Parisian atmosphere in which you will evolve. In this owner’s boutique hotel, your wishes will be met with kindness, thoughtfulness and attention to detail. With strong values this hotel is aware of its environment, and therefore lives with the times. More responsibly, they strive to put into practice some simple but sincere commitments
The hotel attracts a large business clientele, groups and also leisure guests. For 6 years now, the hotel has developed a clientele of regulars – seduced by the calm of the place.
If you are looking for a real Parisian experience in a beautiful establishment and you have the required profiles, do not hesitate to apply.
Missions du stage:
As a receptionist/housekeeper you will be responsible for the following tasks:
- Reception of clients – arrival – departure – follow-up of the stay (client relations)
- Holding the switchboardDoing and checking invoicing/collection of clients
- Processing emails
- Processing individual bookings – via business partners
- Processing group bookings
- Making sales proposals
- Follow up commercial offers via OTAs and partners
- Optimise sales and turnover
- Respond to concierge needs – for clients – relations with service providers
- Build customer relations and encourage customer loyalty
- Cross training with the reservation service, breakfast service and room service.
- Checking rooms on arrival (on an ad hoc basis)
Conditions nécessaire pour postuler à cette offre:
Informations supplémentaires
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