Stage in Assitant of reservasion division in an international hotel chain in Malta

This hotel is part of a well recognised international chain, with a global presence and more than 15,000 hotels. One of its most luxurious 5 star hotels is located on the beautiful island of Malta, surrounded by beautiful islands and landscapes. 

The company is offering internships in all of its’ departments, such as management and administration, F&B, kitchen, front desk, back office, revenue management and HR. 

The ideal profile would be students who have studies in hospitality or tourist company mangement and who have an excellent level of English, a business knack and also a good manner of speaking with clients.

 The student who has the privilege of being accepted will have the opportunity to have accommodation in a shared flat with other students, meals whilst they are working and a transport ticket for all trips between the hotel and apartment. 

• Different Markets & Sub-Segments 
• Sources of Business 
• Sales Activity 
• Technologies to support E commerce
• Booking.com
• EPC 
• Maxirooms
• HRS
• E-Dream
• Market Segmentation : Overview of Market codes /Data Warehouse 
• Revenue Reports
• Introduction to Opera system 
• Awareness of Daily Tasks from Reservations Department
  • Credit card Checks 
  • Updating of Reservations 
  • Processing non refundable bookings 
  • RHG Rewards  
  • Virtual Credit Card Procedures 
• Tour Operating activities