Praktikum in Bookings, communication in an international Real Estate company in Lisboa

The company is a global brand for student accommodation which believe in the importance to making accommodation easier for students and accommodation providers, they want students to feel safe when booking and we understand the value of good accommodation providers. They are looking for students interested in do an internship in different sector.

They are offering positions in HR department, sales, customer services, and booking, for internships duration between 3-6 months. 

Their operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience.

The enterprice has many offices located in different countries Spain , Portugal, Germany and Italy.

Students are going to be paid between 400€ – 650€/month , the amount depending on the duration of the internship and the working area.

Become part of this team and you will be able to carry out tasks that will help you grow in both a personal and professional sense! The company will support your learning process in the following tasks:

• Support students throughout their booking experience by helping and inspiring them to find the right place.
• Liaise with other teams to come up with solutions, and to identify and escalate priority issues in order to avoid customer and operational impact;
• Find a place for students who had their original booking cancelled;
• Communicate with landlords to review their availabilities in order to support the entire booking process;
• Be supportive and helpful to students around the world, and prepare them for the best time of their life;
• Understand seasonal trends and work within them to ensure maximum occupancy;
• Write daily reports on your activity and be accountable for your contribution to the team’s effort.