Stage in Customer Service Manager – English Native in Barcelona

This Barcelona-based company specialises in the sale of electric bicycles. A Spanish bicycle manufacturer based in Barcelona. It offers a wide variety of electric and folding bicycle models, suitable for a wide range of activities.

It is thanks to the high quality, originality and diversity of its products that the brand has been able to expand beyond Spain’s borders. They want to be part of a world that respects the environment, where technology and innovation serve to improve people’s lives. A world in which fast, comfortable travel is possible in cities and rural areas alike.

It was their passion for cycling and technology that launched them on this adventure, with the aim of revolutionising the sector. The design, quality and constant innovation of their products are the result of highly qualified and demanding technical staff who have rethought the entire riding experience. This company takes care of every little detail.

From paper to reality, they work on every line, from every angle, studying every nook and cranny with delicacy and passion. The most reliable engineering and the most attractive design come together to create products that leave no one indifferent.

Offering impeccable technical and after-sales service, this company is also a responsible benchmark brand in the sector, with certified partners in over 10 countries.

That’s why they’re looking for Customer Service Manager trainees for the French market, as well as German and English!

Don’t hesitate any longer and send us your CV! What’s more, you’ll have the right to use one of the company’s electric bikes to get around!

Missions and Responsibilities : 

• Customer relationship management for the French market
• Assertive and proactive incident resolution and management
• Agile and proactive information gathering
• Pre-sales customer service
• Resolution of low-level technical problems