Praktikum in F&B assitant in an international hotel chain 5* in Malta

This hotel is part of a well recognised international chain, with a global presence and more than 15,000 hotels. One of its most luxurious 5 star hotels is located on the beautiful island of Malta, surrounded by beautiful islands and landscapes. 

The company is offering internships in all of its’ departments, such as management and administration, F&B, kitchen, front desk, back office, revenue management and HR. 

The ideal profile would be students who have studies in hospitality or tourist company mangement and who have an excellent level of English, a business knack and also a good manner of speaking with clients.

 The student who has the privilege of being accepted will have the opportunity to have accommodation in a shared flat with other students, meals whilst they are working and a transport ticket for all trips between the hotel and apartment. 

A Food and Beverage Trainee will be responsible for welcoming guests and working across several areas of Food and Beverage. The intern will be trained to deliver ‘Yes I Can’ services to their guests to ensure our 100 % guests satisfaction guarantee. A Food and Beverage Trainee will also be required to manage guest queries.

• Able to work in all areas of Food and Beverage including our Restaurants and Bars, Room Service and Banqueting.
• Greet and welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships