Práctica de Customer relations (E-Commerce) en Darmstadt

Texto a continuación

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers. These activities are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way.

Some things you can expect:
• Promoting and closing sales in direct interaction with the customers
• Delivering professional, high-quality service and assistance before and after sales by responding
to inquiries from customers by emails, calls and effectively handling them with the most
appropriate solutions
• Interacting with the different departments to ensure quick resolution of the queries
• Developing and elaborate internal processes and structures
• Starting date: July 2022

What they offer:
• Salary: 700€ / month + bonus (you can also apply for the Erasmus scholarship)
• Regular German lessons
• Free snacks and coffee
• Sports: Free access to a local gym
• Vacations: 1 day / month
• Events: Frequent social events within the company (laser tag, bowling, BBQs, etc.)