Internship in Eventmanagement in a 5-star hotel – Canary Islands in Lanzarote

If you´re lucky enough to do your internship in this company, you´ll undoubtedly remember it till the end of your life: it´s a great 5-star hotel, located (obviously) in one of the most beautiful spots in Europe: the Canary Islands.

This hotel, like many others around, has hundreds of rooms and suites with sea views, swimming pools and a spa, 24-hour reception, internet, parking, etc. A dazzling structure where for years hundreds of students have done their internships at the reception, in public relations, entertainment, booking managament, or in the kitchen or restaurant.

It´s noteworthy that its team of experts has great experiences with interns from countries such as Germany, France and Italy, among many others: they know how to offer a real internship experience.

The interns´ working hours are 5 days a week, 8 hours a day. The daily shifts can be split or continuous depending on the position and  the season. All internships are paid, and provide free accommodation and meals.

This paid eventmanagement internship in a 5-star hotel has dynamic work schedules. You´ll work 5 days a week, almost always including Saturday and Sunday, as weekends are really important in the tourism sector. You can work mornings and afteroons, afternoons and nights, or mornings and nights: all of that according to the needs of the department or special events taking placeat the hotel.

The main tasks for the events, always under the supervision of the tutor, are:

• Receive and process requests for the organisation of events, groups or conventions for the internal use, and under the supervision of a tutor.
• Collaborate in the creation of the budget and charging for the event in less than 24 hours after the receipt of the request.
• Track proposals submitted to potential customer groups.
• Follow up during the realisation of the events and coordinate with the other involved departments, such as the restaurant or entertainment, the order of the services.
• Do quality surveys and, thus, get the customer´s opinion of the events through the questionnaire.
• Send appreciation letters to the groups when they are leaving.
• Collaborate in the invoicing of the events: Review the billing with the client and track the payment.
• Update the database with  new contacts of agencies and companies that are obtained from fairs, visits of agencies, received visits at the hotel and through others channels.
• Organise the sending of information and promotional material from the hotel to potential clients.
• Receive and attend visits from travel agents, event planners and wedding and banquette clients who come to the hotel to inform themselves about services.
• Maintain the actualisation of the event plannings and the calendar: both confirmed and planned.