Internship in Booking assistant in 4-star-hotel in Barcelona

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Internship offer in Tourism, reception and animation in Barcelona


Information about the company that’s offering the internship:

This Hotel 4 * is located just minutes away from the wonderful city of Barcelona, recognised internationally for being one of the main tourist cities of Europe. Connected to the city center by a variety of trains, metro, and buses, the hotel offers guests a friendly and close treatment, and these brand values are taught to their interns.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.


Internship tasks:

  • Telefone contact with clients – national and international
  • Sort and classify reservations;
  • Enter reservations into the system;
  • Enter rooming list into the system;
  • Send information and prices of reservations;
  • Manage claims;
  • Revenue Management;
  • Reception support;
  • Study the competition;
  • Collaborate in the tasks of internal control and audit.

Requirements for the applicant:

Studies

Tourism, Hospitality, Languages

Required languages

Spanish – B2
English – B2

Desired experience

not required, however experience in customer service valued

IT skills

MS Office, Internet

Other requirements

Good communication and customer service skills. Knowledge of French or Italian are a plus.

Important information

Location

BarcelonaBarcelonaSpain08940

Benefits

215-265€/month brutto

Lodging and Meals

Working hours

Monday to Sunday (2 days off per week)

40h per week





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