Internship in Front office in an international hotel chain in Ibiza

This internship will take place in an amazing hotel group that includes hotels of 4 and 5 stars. This organisation has hotels in different locations throughout Spain and even in Mexico. They offer amazing resorts, with luxury rooms, restuarants and magnificient pools. One of their hotels is an eco hotel, which has earnt the group great recognition within the industry. 

This group has 8 hotels located in Benidorm, Ibiza, Santa Cruz de Tenerife and Lanzarote in Spain. In Mexico they have resorts in Cancún, los Cabos and Playa del Carmen. 

In their team they have had various interns and students in all of the departments: reception, PR, tourism, kitchen, as well as events and animation. 

The interns who have the pleasure of doing their internship in this hotel will have use of accommodation (10 minutes from the hotel), which is shared with other students, as well as meals and a monthly salary. They will be accompanied by the Head of the Department throughout the internship in order to make sure that the student has a full formation in all of the relevant tasks. 

El estudiante de práctica en el Hotel trabajará bajo la supervisión del Jefe de recepción como asistente del área. Sus principales tareas son:

• Recibir y acoger a los nuevos huéspedes al momento de su llegada.
• Ofrecer información sobre las instalaciones, horarios, habitaciones y servicios del hotel.
• Registrar los check-in y asignar las habitaciones teniendo en cuenta las reservas en sistema.
• Registrar los check-out y las salidas de los huéspedes asegurándose de que han pagado las cuentas pendientes.
• Ofrecer información general y de turismo sobre la región, la reserva ambiental y los servicios que propone el hotel en cuanto a excursiones.
• Mantener limpia y organizada la zona de trabajo asegurándose de siempre dar la mejor imagen.
• Respetar la normativa interna del hotel y cumplir con los horarios de trabajo.