Internship in Customer services and booking in a luxury tourist apartments in Barcelona

Company dedicated to the provision of services in turísticos apartment, locates one of its main headquarters in the heart of beautiful Barcelona, just 10 minutes from the “Sagrada Familia” walking, is in search of j óvees who love  tourism, who have good levels of Inglés and Español, and who are willing to work in comañía of a multicultural team.

In the tourism sector it is a company that has managed to expand to países like England, where they locate another of their headquarters in London; a building with high technology log&iacute and modern architecture.

All its apartments stand out for luxury and glamour, sophistication is the key to keeping the company’s positioning of this company in the turístico. sector

Students who have the privilege of being part of the team should have an excellent management of inglés and español , the company offers them an incentive of studies of 300&o; and additional to this an incentive of studies of 300&o guardian accompanying them during the learning process.�you dare?.

¡Be part of this multicultural and innovative team now!, in this practice you can test all your knowledge in customer service, management of reservation systems and improve your language levels by performing the following by performing the following tasks:

• Perform check-in and check-out tasks
• Data introduction in the company software.
• Recepción, e-service, and call distribution.
• Assist the customer at the time of arrival and during his/her stay;a.
• Resolute, doubts, needs and incidents that may arise during the stay.
• Provide instructions on cómo to use the services in the apartments.
• Additional sales of other services offered by the company.
• Information and advice of the services turísticos.
• Manage all requests for reservations, modifications and cancellations (platform, website and telefónica).
• Inform the customer of the mostéall payment and verify their data.
• communication with departments,Housekeeping to ensure the state and availability of customer input.