Internship in Reception assistent 4-star-Hotel in Barcelona

This Hotel 4 * is located just minutes away from the wonderful city of Barcelona, recognised internationally for being one of the main tourist cities of Europe. Connected to the city center by a variety of trains, metro, and buses, the hotel offers guests a friendly and close treatment, and these brand values are taught to their interns.

 To facilitate the students´ experience this hotel offers shared accommodation within its premises, and 3 meals daily in the staff cantine. It also offers monthly financial aid.

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.

At the reception of this 4-star-Hotel you will learn everything that hast o do with front office tasks under the supervision oft he head oft he department. Tasks include:

• Check-in and check-out
• Customer service
• Handling of questions and complains
• Check the products oft he minibars in each room on the computer
• Print and hand out the invoices fort he guests
• Billing
• Classify restaurant tickets to rooms
• Guide customers through the hotel area and provide tourist information